CUSTOMER TESTIMONIALS
Michael K.
Dakota in new Honda sales was outstanding over the holiday break. He went above and beyond for us and with a smile. He was fast, nice, honest, and knew just how to help us with our purchase. What a great experience in the middle of a pandemic. He even delivered the paperwork curbside while working during a lunch break. We never had to make a purchase outside while wearing masks and over the phone before. Dakota made a very stressful situation easy and fun! Thank you Honda for all of the wonderful, touchless customer service and for giving us, Dakota! You may have made us new members of your fan club!
Kathy A.
Just brought my Civic in this morning for oil change and routine maintenance. Always get great service from Brian and all the guys in the service department Very friendly and accommodating.
Kiera M.
Bailey McVety and Joe Anton are the best! Not only were they extremely kind, but they also went above and beyond the norm!! The knowledge they both have is outstanding!! Bailey put us in quality vehicles and was honest about what he felt was the better choice...In terms of our needs as business owners!! Bailey has also been available whenever we call with follow-up questions! Joe helped us with financing options. Our customer service experience with Joe and Bailey was awesome!! In addition, Joe was very knowledgeable/ gave recommendations for financing and credit! My husband and I purchased two vehicles - a 2017 Honda Pilot and a 2015 Buick Enclave! It’s been 6 months since the purchase and so far, we are extremely happy with our purchases!! In addition, the service department has been awesome!! Particularly Tyler!
PaDa V.
As a first-timer purchasing my very first car, I didn't know what to expect and how long the process would take. When I got to Jim Riehl Friendly Honda, the kind receptionist directed us to Rick Klaiss (sales manager) to help us get started the paper process knowing that I was on a time crunch afterward he sent us over to George Jablonski. George is extremely professional and helpful I definitely recommend him if you are a first-time buyer looking for a car. With the time crunch, George helped me process the rest of the paperwork and thoroughly explain to me the safety features of my new car. Overall, this is the best experience I've had. Everyone here was extremely kind and super friendly. I'm so glad I made my first car purchase here, this is top-notch customer service.
Kate B.
Love the service team at this dealership! Today I brought in my car to fix the touch screen that wasn't working. They were able to fix it with a software update at no charge. They also did a multipoint inspection, which is always appreciated. Also want to thank them for the shuttle ride to my house and back. A very nice young man driving!
Drew W.
Phil was absolutely amazing when it came to helping me with my purchase. He was very professional, knowledgeable, and friendly. I couldn’t have asked for a better experience and I will be coming back in the future. Thanks a lot for everything.
